Thursday 27 November 2008

One more for my list

So, I have one more company to add to my list of
Companies that have made me so cranky I want to do something irrational

The TV ratings company. The guy just turned up to install our "black box" so we could contribute to the TV ratings. This was the 4th appointment. The first one he called the next day to say he had "car troubles" which I thought was a bit odd to be calling the day after you didnt turn up, surely he knew at the time that he wasnt going to make it. I also found it a bit odd since when they made the appointment they asked if they could give him my phone number so that he can call if he cant make it "because of car troubles or anything like that" hmmm, sounds suspicious. Anyway, second appointment.... just didnt turn up, 2 days later I called them and complained, we made another appointment... aparently they double booked half that week so they rang to change that appointment.... 4th appointment... he turns up 30 minutes late but they said to allow 30 minutes on top of the appointment time before I called them to report him. It had been raining, he tromped his grotty shoes through my house. My kids do it all the time, but really, he's a grown up. oh yeah, even though they had asked us about our HDR and I even asked about it some more and they said it would be fine they guy said HDRs arent compatible with their black boxes, we are on the list for when they get ones that are.

Telstra. They cut off our phone (that bit was our fault, it helps to pay bills on time) I called to get it reconnected, they put me through all the automated voice thing only to get to the point where I get put through to a real person and they told me that due to blah blah blah they arent dealing with the commoners today so I should call back on the next business day. I have been calling every day and cant get anyone. finally I got through yesterday and they said they fixed it and guess what... it isnt... and today I am back to the "it is beneath us to speak to you so call back another day" message. UUUGGGGGHHHHHH. FED UP!
Ergon. 10 hours, no power, hottest minimum on record for november. nuf said... actually, I am cranky that they refuse to admit that it was 10 hours, they told the paper it was less than half that.
I am sure there is some other company, I will probably have someone remind me in the comments (probably that grannysaurus, after all she hears most of the whinging)
Update: While I have been doing this post I have been on hold to telstra. Guess how I got through... I lied to their machine and told it I wanted to pay my bill, I figured they would take my call then... and I told the operator that I wanted to see if my payment had been processed because my phone wasnt back on yet. Was that naughty? The receipt for yesterdays transaction wasnt recognised by their machine so they didnt reconnect my phone. They guy I talked to today must have had his headset mic up around his eyebrows he was so quiet. Still cranky but I should have a phone in 4 hours.
Still on the bright side... um... okay, I'm having trouble finding it today... My boys have been pretty well behaved. Very happy about that. The rain we are having is freaking them out, not actually the rain, more the thunder... it's so cute, I am getting heaps of cuddles, I love cuddles.
Now as for that "something irrational" I might just go and eat some chocolate... that is so incredibly irrational of me... isnt it? Actually it probably is with all the pimples I have right now and we all know how I feel about them but I stand by some research that I heard about somewhere that chocolate doesn't cause pimples. IT DOESN'T, scientists say so, so I WILL BELIEVE IT!!!

4 comments:

  1. Hey, at least there is a bright side!

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  2. All those big companies are the same ... they say they'll be there at a certain time and don't turn up until the next week. It bugs me because they have your phone number, so would it kill them to call and say they're running late? Obviously it would, so it seems.

    ReplyDelete
  3. All those big companies are the same ... they say they'll be there at a certain time and don't turn up until the next week. It bugs me because they have your phone number, so would it kill them to call and say they're running late? Obviously it would, so it seems.

    ReplyDelete
  4. Add the Family assistance office to your list for me - I got a letter the fri before last saying I had to be at an interview on thursday - the DAY BEFORE I GOT THE LETTER. Since obviously I didn't attend (not knowing & such) they stopped my family payment - totally unfair. It took 5 phone calls (& finally I had to give up on being 'nice') before they started my payment again!!! (OK had my whinge now !!)

    ReplyDelete

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